Below are our Frequently Asked Questions. If you have a question that is not listed here, you can email us at Gear@DaniShay.com at anytime and we’ll help you!
Do you ship internationally?
YES! Gear is available to ALL Dani Shay fans, where ever they may be! You may receive an email from us if you have an unconfirmed Paypal account asking you to confirm your address (typically within 24-48 hours of your purchase). Please add Gear@DaniShay.com to your address list so you don’t miss it. The sooner you respond, the sooner your gear will ship!
How long will it take to get my Dani Shay Gear?
All orders have a 5-7 business day processing time. Once shipped, domestic orders can expect to receive their package in 3-5 business days. International orders can expect their package within 2-3 weeks based on where you live and customs in your country. Please read the policies for more information.
Do you provide Shipping Insurance?
No, at this time we do not. However you are welcome to purchase it for an additional fee. Once a package has left our hands at the Post Office, we can no longer be held responsible for it. If you would like to protect your order, then it is recommended you purchase the insurance. Please read the policies for more information.
What method of shipping do you use?
We use the United States Postal Service. Domestic is typically sent Priority Mail and International is sent First Class International Air Mail.
What types of payments do you accept?
We accept all major credit cards and e-checks. You can also use a pre-paid debit card (purchased at any of your local stores). Our checkout process is through Paypal, although you do not need a Paypal account to check out. However we do recommend getting an account as they are free and can speed up your orders processing.
Are the t-shirts mens or womens?
All the current t-shirts are unisex.
Will my t-shirt shrink?
No, it shouldn't. All shirts are pre-shrunk.
What material is the t-shirts made from?
All the current t-shirts are made from 100% combed cotton jersey.
What material is the FUNderwear made from?
All FUNderwear is made from a 95% cotton/5% spandex blend.
Does Dani Shay Gear give you superpowers?
You’re all already Superheroes. It’s up to you to create your superpowers. ;)
Who do I contact if I still have questions?
Please email Dani Shay's Merchandise Manager, Micael, at Gear@DaniShay.com
